Licensed Therapist Fees: John Stacy, LPC, and Elizabeth (Liz) Wieschhaus, LPC self-pay rates are $160 per 53+ minute session; $200 for the initial assessment. For self-pay clients sliding scale may be an option based on financial need. In-network insurance rates are based on the negotiated contracted rate for sessions.

Resident In Counseling Fees: Lisa Ellison, MA, Resident in Counseling and Courtney Cooper, MA, Resident in Counseling accept commercial plans for Aetna, Anthem, Cigna, UBH, and Sentara. They're also In-Network with Medicaid plans for Aetna Better Health, Anthem Healthkeepers, Sentara Community Care, and United Healthcare Community. Self-pay rates are $150 per 53+ minute session; $170 for initial assessment.

Lisa offers couples therapy at a self-pay rate of $160.00 for 75-minute session; $185 for initial Couples assessment for 75-minutes. In-network insurance rates for individual therapy are based on the negotiated contracted rate for sessions with each insurance company.For all therapists, rates of service may change if additional time is needed for your session beyond the scheduled time.

The balance is due at the time of service. Co-payments and deductibles, if applicable, will be charged the end of each session to your card on file.  We do require a credit card on file for all clients regardless of insurance status. Please check your benefits prior to appointments to know your responsibility.

If you need assistance on understanding insurance benefits, please contact our office at (757) 241-6585.

Additional Fees :

• There is a $35.00 fee for insufficient funds for returned checks.

• No-Show/Late Cancellation Fees: This is a reminder of our No-Show Policy and the associated fees for missed appointments. If you are unable to attend a previously scheduled appointment, please notify John, Melinda, Liz, or Lisa by email, phone, or text no later than 24 hours prior to your appointment. Failure to notify us within this timeframe will result in a $50.00 fee for missed appointments.

• Please be aware that no showing two appointments without notice may lead to the cancellation of your recurring appointments and/or termination of services. We deeply value your time and ask that all participants show the same consideration for ours.

• Additionally, if you require a phone consultation exceeding 15 minutes, there will be a charge billed in 15-minute increments at the therapy fee rate. However, there is no charge for phone calls related to scheduling or re-scheduling appointments.

• Redefine Therapy, LLC charges for writing a letter, completing disability paperwork, or other documents at your request, consulting with another healthcare provider or other professional outside of normal case management practices. We charge the hourly therapy fee rate in 15-minute increments for these services.

We currently offer both In-person services at 1216 Granby Street Suite 211, Norfolk, VA. 23510 and Telehealth sessions via a HIPAA compliant online platforms. Please discuss your preferred modality with your therapist at time of booking.

If you are new to our practice please complete the form on the Contact Us section or send us an email at info@redefinetherapy.net with your name, phone number, type of insurance (if using), availability, and a brief description of the services you are looking for. We will get back to you within 2 business days for a 15 minute consultation to discuss this in further detail and determine next steps.

For current clients, please reach out to your therapist directly for scheduling.

Initial sessions last for approximately one hour. Regular therapy sessions after this will be around 50 minutes in length either weekly, bi-weekly, or monthly. You and your therapist will work together to determine the best frequency schedule for you based on your concerns and treatment objectives.