Licensed Therapist Fees: John Stacy, LPC, Melinda Meyers, LPC, ATR-BC, and Elizabeth (Liz) Wieschhaus, LPC self-pay rates are $150 per 50-minute session; $170 for the initial assessment. For self-pay clients sliding scale may be an option based on financial need. In-network insurance rates are based on the negotiated contracted rate for sessions.

Resident In Counseling Fees: Lisa Ellison, MA, Resident in Counseling self-pay rates are $100 per 50-minute session; $125 for initial assessment. Couples therapy is self-pay at $150.00 for 75-minute session; $175 for initial Couples assessment for 75-minutes. In-network insurance rates for individual therapy are based on the negotiated contracted rate for sessions with each insurance company. For all therapists, rates of service will vary depending on time spent in session.

For all therapists, rates of service may change if additional time is needed for your session beyond the scheduled time.

The balance is due at the time of service. Co-payments and deductibles, if applicable, will be charged the end of each session to your card on file.  We do require a credit card on file for all clients regardless of insurance status. Please check your benefits prior to appointments to know your responsibility.

If you need assistance on understanding insurance benefits, please contact our office at (757) 241-6585.

Additional Fees :

• There is a $35.00 fee for insufficient funds for returned checks.

• No-Show/Late Cancellation Fees: This is a reminder of our No-Show Policy and the associated fees for missed appointments. If you are unable to attend a previously scheduled appointment, please notify John, Melinda, Liz, or Lisa by email, phone, or text no later than 24 hours prior to your appointment. Failure to notify us within this timeframe will result in a $50.00 fee for missed appointments.

• Please be aware that no showing two appointments without notice may lead to the cancellation of your recurring appointments and/or termination of services. We deeply value your time and ask that all participants show the same consideration for ours.

• Additionally, if you require a phone consultation exceeding 15 minutes, there will be a charge billed in 15-minute increments at the therapy fee rate. However, there is no charge for phone calls related to scheduling or re-scheduling appointments.

• Redefine Therapy, LLC charges for writing a letter, completing disability paperwork, or other documents at your request, consulting with another healthcare provider or other professional outside of normal case management practices. We charge the hourly therapy fee rate in 15-minute increments for these services.

We currently offer both In-person services at 1216 Granby Street Suite 211, Norfolk, VA. 23510 and Telehealth sessions via a HIPAA compliant online platforms. Please discuss your preferred modality with your therapist at time of booking.

If you are new to our practice please complete the form on the Contact Us section or send us an email at info@redefinetherapy.net with your name, phone number, type of insurance (if using), availability, and a brief description of the services you are looking for. We will get back to you within 2 business days for a 15 minute consultation to discuss this in further detail and determine next steps.

For current clients, please reach out to your therapist directly for scheduling.

If you are a current client, or have an appointment scheduled, contact your therapist directly to reschedule or cancel your session. We can be reached via email, text, or by phone:

• Main Office: (757)241-6585; info@redefinetherapy.net

• John: (757)632-0343; john@redefinetherapy.net

• Melinda: (757)354-3282; melinda@redefinetherapy.net

• Liz: (757)453-4337; Liz@redefinetherapy.net

• Lisa: (757)447-0931; lisa@redefinetherapy.net

Please note that we do have a 24 hour policy, and cancellations within 24 hours are subject to No Show/Late Cancellation Fee. Failure to communicate with your therapist may prevent future appointments being scheduled.

John Stacy, LPC, CSAC is in-network with most commercial insurances:

• Aetna

• Anthem

• Cigna

• Optima/Sentara Health Plans

• Optum/UnitedHealthcare

• Most Medicaid plans

• Tricare Certified Out of Network

Melinda Meyers, LPC, ATR-BC is in-network with most commercial insurances:

• Aetna

• Anthem

• Cigna

• Optima/Sentara Health Plans

• Optum/UnitedHealthcare

• Most Medicaid plans

• Tricare Certified Out of Network

Liz Wieschhaus, LPC Is in-network status with most commercial insurances. We can provide a superbill to utilize Out of Network benefits. Also, she accepts self-pay.

• Anthem commerical and medicaid plans

• Aetna commercial plans

• Cigna

• Optima/Sentara Health Plans commercial and medicaid plan

• Optum/UnitedHealthcare commercial and medicaid plans

• Tricare Certified Out of Network

• Virginia Medicaid

Lisa Ellison, MA, Resident In Counseling accepts commercial plans for Aetna, Cigna and Sentara Health Plans and several Medicaid-only plans:

• Aetna

• Aetna Better Health - Medicaid

• Anthem Healthkeepers - Medicaid only

• Cigna

• Molina Healthcare - Medicaid only

• Optima/Sentara Community Care - Commercial and Medicaid

• United Healthcare Community - Commercial and Medicaid

If you are out of network we can provide a superbill that you can submit to your insurance, however Redefine Therapy, LLC cannot guarantee your out-of-network insurance provider will reimburse your claims . We strongly suggest that you call your insurance provider to understand your financial responsibility for your specific plan before starting therapy.

WHAT SHOULD I EXPECT AT THE FIRST VISIT?

Your initial session is an opportunity for our therapists to get to know you, your needs, and to ensure a good therapeutic fit. As part of this we will discuss with you your motivations for seeking therapy and begin to map out treatment objectives in line with your goals. We will take time to assess your current symptoms, such as feelings of anxiety, depression, grief, or any additional symptoms you may be dealing with. Because we recognize the relationship between physical and mental health, we also thoroughly review with you your current and prior medical conditions and medications or supplements that you are taking.

Initial sessions last for approximately one hour. Regular therapy sessions after this will be around 50 minutes in length either weekly, bi-weekly, or monthly. You and your therapist will work together to determine the best frequency schedule for you based on your concerns and treatment objectives.

EMDRIA has the following definition on their website explaining EMDR therapy:

“EMDR is a structured therapy that encourages the patient to briefly focus on the trauma memory while simultaneously experiencing bilateral stimulation (typically eye movements), which is associated with a reduction in the vividness and emotion associated with the trauma memories. Eye Movement Desensitization and Reprocessing (EMDR) therapy is an extensively researched, effective psychotherapy method proven to help people recover from trauma and PTSD symptoms. Ongoing research supports positive clinical outcomes showing EMDR therapy as a helpful treatment for disorders such as anxiety, depression, OCD, chronic pain, addictions, and other distressing life experiences (Maxfield, 2019). EMDR therapy has even been shown to be superior to Prozac in trauma treatment (Van der Kolk et al., 2007). Shapiro and Forrest (2016) share that more than 7 million people have been treated successfully by 110,000 therapists in 130 countries since 2016. “ (Source: https://www.emdria.org/about-emdr-therapy/)